At Info Data Vision, we put time, effort, and care into every project. Since our services are customized, refunds work differently from with ready-made products. This policy explains how refunds are handled, so everything stays clear and transparent.
- Advance Payments
- Most projects begin with an advance or deposit.
- This payment is non-refundable, as it covers:
- Initial consultations and planning.
- Resource allocation and scheduling.
- Early-stage project setup.
- Refunds After Project Start
- Once work has started, refunds are not available for the completed portion.
- If you are unhappy with the progress or quality, we encourage open communication.
Our team will:
- Provide revisions where possible.
- Make adjustments to align with agreed goals.
Refunds are considered only in rare and genuine cases, and always at the company’s discretion.
- Third-Party Costs
Some payments go directly to external providers, such as:
- Domain registration.
- Website hosting.
- Advertising platforms.
- Licensed tools or software.
These costs are non-refundable, as they are beyond our control.
- How to Request a Refund
If you feel there is a valid reason for a refund:
- Contact us by phone or email with details of your concern.
- We will review your request carefully.
- A response will be shared within a reasonable timeframe.
Contact Info: +971 42285285
contact@infodatavision.com
đź“Ť Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates
- Policy Updates
We may update this policy from time to time. The latest version will always be available on our website.